Dementia Team Volunteers

The role involves collecting carer surveys for the National Audit of Dementia. It will be primarily office-based, contacting relatives and carers by telephone, with possible ward visits to speak with carers, depending on the volunteer’s preference.

General Tasks: At the beginning of your shift, you will always report to the Dementia Nurse Specialist Team in Bath and Wessex House Your shift may involve some or all of the following:

Listening and chatting with families and carers regarding their experience whilst in hospital
Encouraging families and carers to provide feedback about their experience of the RUH
Supporting our commitment to the Friends and Family Test (FFT) in obtaining feedback and learning from what our carers tell us
Supporting carers and families with reading, writing and recording their reply to specific questions, either in writing or via an electronic tablet
Collecting completed surveys from various locations around the hospital and upload responses onto an online application (with training)

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Complete this form and one of our volunteer team will be in touch to discuss more details and explain the application process.

You can read our steps to becoming a volunteer page here.

Please note: Volunteers will need to have six months or longer left on their Visas to be able to apply to become a Volunteer with the Friends of the Royal United Hospitals.

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